Data Deletion Request

To request deletion of your personal data — including any data collected from a connected platform such as TikTok, YouTube, Instagram, or Facebook — email privacy@castopia.ai with:

• Your full name
• The email address associated with your account
• A brief description of what data you’d like deleted

1. We verify your identity to protect your data.
2. We process your deletion request within 30 days.
3. We send you a confirmation email once it’s complete.

Some information may be retained after deletion for legal, security, or business purposes, including:

• Records required for legal compliance
• Aggregate analytics data that does not identify you personally
• Information necessary to prevent fraud or future abuse